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Privacy Policy

Last updated: May 2026.

What we collect

OC Pipe Pro ("we", "us", "our") collects only the information needed to schedule and deliver plumbing service: your name, phone number, email, service address, and a description of the work you're requesting. If you submit our quote form or call dispatch, that information is stored in our internal CRM.

How we use it

We use your contact information solely to schedule, dispatch, complete, and follow up on your plumbing service. We may send a confirmation text and a satisfaction survey after the job is complete.

What we never do

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not run third-party ad pixels on this website.

Cookies

This site uses minimal cookies for basic functionality (e.g., remembering form state). We may add Google Analytics in the future, in which case anonymized usage data will be collected and disclosed in this policy.

Your rights (CCPA)

If you're a California resident, you have the right to request a copy of the personal information we hold about you, and to request its deletion. Email dispatch@ocpipepro.com with the subject line "CCPA Request" and we'll respond within 45 days.

Contact

Questions about this policy? Email dispatch@ocpipepro.com or call (888) 806-PIPE.